Acessibilidade do WhatsApp sob a perspectiva de pessoas com deficiência visual
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Autores: Cláudia Ferreira da Silva, Simone Bacellar Leal Ferreira, João Felipe Moreira Ramos
Publicado em: XV Simpósio Brasileiro sobre Fatores Humanos em Sistemas Computacionais (IHC), IHC 16 – São Paulo – SP
The value of online social networks has been widely recognized. Although extensive researches focused on web accessibility in order to make content accessible to a wider range of people with disabilities, there are many barriers that might prevent visually impaired users from fully engaging with online social networks. This article describes an evaluation of the web accessibility of the social networking services WhatsApp by the perspective of five blind users using a mobile device, applying the WCAG 2.0 success criteria. As a result, we observed some issues to be addressed to improve web accessibility for visually impaired in this domain.