Guidelines for search features development – a comparison between general users and users with low reading skills

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Autores: Débora Maurmo Modesto e Simone Bacellar Leal Ferreira

Publicado em: Procedia Computer Science - ISSN 1877-0509 - Volume 27 - páginas 334-342

Ano: 2014

The lack of reading skills affects the way users search on the Web or interact with computer interfaces. Developers and designers must comprehend these users’ limitations in order to provide features that meet their needs and help them to have a better experience on the Web when using search features. In this work we analyzed the interaction of users with low reading skills with a limited set of search features. Their behavior and preferences were compared to general users’ behavior on search interfaces retrieved from literature. These comparison permitted to identify related issues and create a set of common recommendations.

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